Frequently Asked Questions

How much is shipping?

Shipping is a flat fee of $5. Every order is expedited 1-3 day shipping after fulfillment.

How long does shipping take?

Fulfillment usually takes anywhere from 2-7 business days and 1-3 day shipping after that. Expect to receive your order within 6 - 12 business days. We will send you an email as soon as product is fulfilled and ready to ship with tracking information.

What is print on demand?

Print on demand is a service that allows us to print individual orders with no minimum quantities.

Is every order printed on demand?

Yes. Every order is specially printed and quality controlled just for you.

What is hand-lettering?

Hand-lettering is a form of art work in which the artist draws each letterform into a beautiful composition. Many of our designs were hand-lettered and digitized for production.

Are there any size guides?

Yes! Every product detail page includes a size guide. Please review size guides as size varies per product and gender.

What if I am unhappy with my order?

If you are unhappy with your order because of any damage, printing or fit issue please reach out our team at hello@upstreamlifestyle.com and we will do our best to make it right. Unfortunately we don't do refunds or returns unless there is an issue on our end and we are unable to resolve it first. Our goal is to provide the best quality and experience we can offer. If we have failed in one way or another we will do our best to make it up.